About the job
Let’s Write Africa’s Story Together!

Old Mutual is a association believer in the African probability and our various brain displays this.

What is a Trainee Call Centre Agent?

Do you have what it takes to work for a main economic offerings company? Then you can also be what we are searching for. Whether you’re are a graduate or a skilled expert making an attempt to raise your career, Old Mutual has some thing to provide you.

What is required of you?

Role Description / Key Performance Areas

Marketing Old Mutual merchandise to new and current customers telephonically, in line with the client’s wants and economic goals, to allow tremendous monetary futures and safety of belongings and estate.

As a economic offerings professional, you will be guilty for keeping top of the line provider transport to your customers, thru advantageous non-public time and project management.

What do we want from you?

Matric/Grade 12
6-12 months outbound name centre sales/retails income experience
Previous economic offerings journey desirable
Clear deposit and crook records
Computer Literacy (MS Office)
A clear crook and credit score check
Excellent conversation abilities (written and verbal)

Personal Qualities

Good interpersonal skills

Customer oriented

Target and Results Driven

Remaining resilient notwithstanding setbacks

Ability to affect others

Driven through economic reward

Good time administration skills

What we can do for you!

Assist you in attaining your profession desires and goals with the aid of supporting you grow, advance and construct on your future aspirations thru first-class coaching and aid to attain your potential. We lead with our values, which is at the coronary heart of the high-quality matters we do. We champion our clients and employees. We are passionate about range and inclusion for at the same time fine futures for the duration of our enterprise clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group presents many possibilities for increase and development.

Preference will be given to suitably certified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the precise enterprise unit in question.

So what now ?

If you assume you suit the bill, have a wish to be a part of a revered economic offerings enterprise and would like to set your personal income potential. Apply Now!

Skills

Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling

Competencies

Action Oriented

Communicates Effectively

Customer Focus

Decision Quality

Demonstrates Self-Awareness

Ensures Accountability

Instills Trust

Interpersonal Savvy

Education

NQF Level three & NQF Level two – Below faculty leaving

The appointment will be made from the certain team in line with the Employment Equity Plan of Old Mutual South Africa and the precise enterprise unit in question.

Apply here