Full job description
Company Description

WNS (Holdings) Limited (NYSE: WNS) is a international Business Process Management (BPM) leader. WNS presents enterprise cost to 400+ international customers with the aid of combining operational excellence with deep area knowledge in key enterprise verticals, together with Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation given that 2003 and constructed a popularity as the enterprise chief for Business Process Outsourcing (BPO) in South Africa, with a developing footprint into Africa. We are a strategic accomplice for turning in a full vary of simple to complicated tactics from our eight shipping facilities throughout South Africa, using 4000+ people.Why be part of us?We promise our personnel to trip function clarity, teaching and mentoring, expert improvement and structured profession direction via our five human beings guarantees and preserving worker journey at the core. Experience the lifestyle of outperformance, engagement, occasion and additionally make a contribution to society via our WNS Cares Foundation, the place you have the possibility to assist significant initiatives and make an affect in the community.

Job Description

We are searching for a dynamic, self-motivated, results-orientated person who is deeply passionate about mastering – from constructing job readiness competencies in new entrants to the world of work to turning in learnerships and brain improvement programmes.

Strong facilitation and teaching skills, assessor and/or moderator registration, consumer and learner centricity and wonderful interpersonal abilities are non-negotiable.

Requirements:

Facilitation of accepted and non-accredited mastering programmes throughout all levels, teaching and aiding learners, conducting assessments and moderation in alignment with SETA regulations, measuring the influence of studying interventions.

Key duties will include:

Facilitate authorised and non-accredited programmes consisting of completion and remediation of formative evaluation activities
Coach, information and help inexperienced persons which includes shape and fantastic of portfolios of evidence
Complete correct and precise administration such as attendance registers, annual education reports, learner comments forms, facilitator reports2. Assessment and Moderation
Conduct results based totally evaluation in compliance with the QMS and SETA requirements:
Evaluate summative assessments the use of the VACS evaluation principles
Provide written and/or verbal comments to the learners
Remediate assessments
Conduct moderation of consequences based totally assessments in compliance with the QMS and SETA regulations
Complete correct and specific administration which include evaluation comments documents, assessor and moderator reports, portfolio monitoring templates, learner outcomes trackers3. Learning Impact Measurement
Measure the have an impact on of gaining knowledge of interventions:
Complete, gather and seize learner comments varieties after facilitation
Facilitate completion and seize Voice of the Learner comments with newbies 4 weeks after coaching per team respectively
Compile and speak ROI reports.
Compile consumer reports4. Instructional Design

• Update present getting to know material• Quality guarantee present content

Ensure content material is in shape for reason and manageable
Contextualise case research and things to do to make sure relevance
Ensure the evaluation equipment are legitimate and appropriate
t• Plan and control implementation of allotted tasks inside budget, time and aid parameters

Maintain expert verbal exchange and relationships with clients, provider carriers and learners
Identify, mitigate and boost risks
Ensure compliance with QMS, SETA policies and relevant legislative necessities at all times
Complete correct and targeted administration along with up to date assignment plans, danger logs

Qualifications

Qualifications

Matric/Grade 12 Certificate
Relevant NQF 6 Qualification
Facilitate mastering the use of a range of given methodologies (117871)
Conduct Outcomes Based Assessment (115753)
Conduct Moderation of Outcomes Based Assessment (115759)
Minimum five years’ ride as a facilitator, with three years’ ride facilitating permitted getting to know programmes (in individual and digital facilitation)
Minimum two years conducting evaluation of permitted getting to know programmes.
Computer literacy (MS Office) at an intermediate to superior level
Advanced talent in handing over excessive have an effect on facilitation
High talent in verbal and written English
Strong conversation and interpersonal skills
Exceptional planning, organising and time administration skills
High interest to element and accuracy
Advanced talent in conducting and moderating results based totally assessments (preferable)

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